1 (502) 638-8000
Headquarters: 9300 Shelbyville Rd, Ste 609 • Louisville, KY 40222

Call Us:

1 (502) 638-8000

Consumer Goods & Retail

Louisville and Memphis sit between the UPS and FedEx global hubs. That’s not an accident. We help consumer brands get orders out fast, handle returns intelligently, and keep every channel running without the chaos.

The Opportunity

Your Channels Multiply. Your Team Doesn't.

Five years ago, you had a website and maybe a retail account. Now you’re on Amazon, Walmart, Target, Shopify, and a handful of marketplaces you’d never heard of until last quarter. Each one has its own rules, its own routing guides, its own way of doing things.

Your customers don’t care about any of that. They just want their order on time.

We sit at the crossroads of American logistics. Our Louisville facility is ten minutes from UPS Worldport. Our Memphis facility is next to the FedEx global hub. When orders leave our dock, they’re already where they need to be.

But speed is only part of it. We also handle the work that happens before something ships: kitting, bundling, labeling, retailer-specific packaging. We do something with your product while it’s here. That’s what separates us from a warehouse that just holds boxes.

WHAT WE DO

Every Touch Adds Value

Omnichannel Fulfillment B2B and D2C from the same inventory pool. Retailers, marketplaces, and end consumers. One operation, every channel.

Retail Compliance EDI integration, routing guide adherence, retailer-specific labeling. We’ve shipped to the big-box retailers. We know how to avoid chargebacks.

Kitting & Bundling Promotional kits, variety packs, gift sets, seasonal bundles. We assemble them to your specs so they arrive shelf-ready or doorstep-ready.

Marketplace Integration Amazon, Walmart, Shopify, WooCommerce, BigCommerce, and more. Orders flow in automatically. Inventory syncs across channels.

Returns & Circular Logistics Returns don’t have to be a loss. We receive them, inspect them, and route them to resale, refurbishment, or recycling. If you’re thinking about the circular economy, we’re building real expertise there. It’s one of our growth priorities.

Serious Ground Game

Louisville:

10 min from UPS Worldport

Memphis:

Adjacent to FedEx Hub

Daily Volume:

26,000+ orders across our network

Ground Reach:

60%+ of U.S. within one day

LOCATION

Ten Minutes from UPS Worldport. Next Door to FedEx.

This isn’t marketing. It’s geography.

Louisville is home to the UPS Worldport hub, the largest automated package handling facility in the world. Memphis is home to FedEx’s global hub. Our facilities sit right next to them.

When your orders ship from our dock, they’re already at the carrier. That means later cutoff times, faster transit, and lower costs. For consumer goods, where two-day shipping is the baseline expectation, location is everything.
We’re also within 1-2 days’ drive of 80% of the U.S. With us, ground shipping reaches most of the country fast.

Why HJI

We're Not a Mega-Fulfillment Center. That's the Point.

The giant fulfillment centers process millions of orders. They have to. But that means you’re a number. When something goes wrong, you wait in line.

We’re different. You get a team that knows your account. When volume spikes, we flex with you. When something breaks, we pick up the phone.

We’re big enough to handle real volume. We process over 26,000 orders a day across our network. But we’re small enough to care about getting it right.

If you’ve been burned by a 3PL that treated you like a transaction, we should talk.

FAQs

Frequently Asked Questions

We know every brand has its own fulfillment challenges, and honestly, that’s what makes this work interesting to us. Here’s what most consumer goods and retail companies want to know upfront. If we missed something, let’s talk about it.

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LET’S TALK

Tired of Being a Number?

We’re next door to UPS and FedEx, and we still pick up the phone. Tell us what’s not working.